Privacy and Personal Data
This notice explains the processing of personal data when you use the TexLab Instruments website, contact us or request a quotation.
Controller and contact
The data controller is Novastar Ltd. Şti. Address: Bayraktar Cd. No:6/4, Yakuplu, Istanbul, Türkiye. Contact: info@texlabinstruments.com; +90 533 326 71 71.
Data and collection methods
Website access may generate technical records such as IP address, request time, browser and device information. When you contact us by email, telephone or WhatsApp, we process your name, company, contact details and the information you provide in your request. The quotation and customer management area may hold company, contact person, country, contact and quotation information. Please do not send sensitive personal data that is unnecessary for your request.
Purposes and legal grounds
Contact and quotation information is processed to answer requests, prepare quotations and manage contract processes under Article 5/2(c) of the Turkish Personal Data Protection Law (KVKK); to meet legal obligations under 5/2(ç); and to establish, exercise or protect legal rights under 5/2(e). Technical records necessary for website security and abuse prevention rely on legitimate interests under 5/2(f), provided your fundamental rights and freedoms are not harmed. Where explicit consent is required, it is obtained separately; this notice is not itself a consent statement.
Infrastructure, transfers and external services
The website uses Cloudflare infrastructure. Infrastructure providers may process technical data necessary for security and content delivery. Information necessary to handle your request may be shared with authorised staff, service providers and legally authorised bodies, limited to the relevant purpose. International transfers are subject to the conditions and appropriate safeguards in Article 9 of the KVKK. External services such as WhatsApp and app stores also operate under their own privacy terms.
Local storage and retention
When the quotation management tool is used, quotation and settings data may be stored in your browser’s local storage and transferred to the configured synchronisation service if enabled. Personal data is retained only for the processing purpose and applicable legal retention duties. When the relevant grounds no longer apply, data is deleted, destroyed or anonymised in accordance with applicable law.
Your rights and requests
Article 11 of the KVKK provides rights to learn whether data is processed; obtain information about processing, purposes and appropriate use; learn the recipients; request correction and, where the legal conditions apply, deletion or destruction; request notification of these actions to recipients; object to an adverse outcome based exclusively on automated analysis; and seek compensation for damage caused by unlawful processing. You may submit a request to the company address above using the procedures required by law. You can contact us at info@texlabinstruments.com.
Scope and updates
This notice covers the website and contact/quotation processes. Mobile app permissions and app-specific processing are addressed separately in the relevant app’s privacy disclosures. This notice may be updated when operations or applicable law change.